1. What is 180 Cosmetics?
180 Cosmetics is a leading international manufacturer and retailer for effective and innovative skin care and cosmetics products. All of our products go through rigorous approval and testing processes by dermatology experts and scientists to ensure maximum safety and efficiency. For more information, visit our About Us page.
2. Are your products really natural?
180 Cosmetics products are based on natural ingredients, including a large variety of plant and nut extracts as well as essential oils. Our natural products are free of synthetic ingredients, harmful perfumes or coloring, animal testing or animal derived ingredients.
3. Do your products really work?
Yes! You will find that many of our products work better than any mainstream product you would buy at a typical pharmacy.
All of our skin care products are based on advanced formulas our scientists put together to ensure you get fast results whether it be getting rid of wrinkles, stretch marks, and cellulite or permanently removing unwanted hair.
4. Do your products replace prescription creams that my doctor recommends?
Absolutely not. We encourage you to consult with your doctor regarding any medical concerns that you may have about your skin. We also believe that mainstream topical creams are extremely effective and should be used if recommended by a doctor. However, we do invite you to join millions of satisfied customers worldwide who have already discovered the miraculous effects of our skin care products - all of which can be used in parallel to complement any products your doctor recommends to speed up skin rejuvenation and healing.
5. What types of products do you sell?
180 Cosmetics offers a wide variety of skin care and beauty products for men and women. All of our products are carefully selected and meet very high quality control standards in order to ensure your safety and satisfaction.
6. How do I shop at 180 Cosmetics?
It's fun and simple. Browse our product selections, add items to your shopping bag and follow the easy checkout process. When you purchase from 180 Cosmetics, you can feel confident that you are shopping at a safe and secure online store that promises only the highest quality of products and on-time delivery. Our experts are on hand at all times to recommend the products that best suit your skin type so that you purchase wisely and for long-term care.
7. What if the product I want to purchase is out of stock?
Usually our shelves are fully stocked, however if a product is in high demand, we may experience a temporary shortage. If this is the case, we will contact you by email and give you the option to either cancel your order or wait until new stock arrives. Should you choose to wait until the new stock arrives, we guarantee that your order will ship out within 5 business days from the day we receive the supply. If you choose to cancel, contact us at firstname.lastname@example.org and include your order number and the email address you purchased with. A customer support representative will take care of the cancellation immediately.
8. When will my order arrive?
Delivery usually takes up to 2 weeks, depending on the shipping method you choose.
9. How can I know if my order has been shipped?
Once your order is in transit, you will receive shipping confirmation to the email address you provided when you made your purchase. To make sure you receive our emails, we suggest you add email@example.com to our email account's safe list.
10. I made a purchase at 180 Cosmetics but I haven't received a shipping confirmation.
Check your Spam and Junk folders to make sure emails from 180 Cosmetics are not getting blocked by your email provider. If you do not find our emails there, contact our Customer Support Team and include your order number and email address registered in your 180 Cosmetics account. A representative will assist you within 1 business day.
11. What happens if my order doesn't arrive on time?
Most of the time, our shipments arrive within approximately 2-3 weeks from the time you receive shipping confirmation. Of course, exceptions can occur from time to time due to unexpected weather conditions or other unpredictable circumstances. If 2-3 weeks have passed and you still haven't received your order, we'll track it down for you and make sure it arrives as soon as possible. Simply contact our customer support at firstname.lastname@example.org
12. How do I unsubscribe from 180 Cosmetics emails?
Simply click the "Unsubscribe" link in one of the emails you received and you will be instantly removed from our mailing list.